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Bhavik Mahadevia, Co-Founder & COO of ITM Consulting

Co-Founder & COO

Bhavik Mahadevia

20+ years in IT infrastructure and security. Bhavik works directly with every ITM client from the first call, and stays hands-on throughout the engagement.

Minority-Owned · Plainfield, IL
About ITM

The IT partner who picks up
the phone when you call.

ITM Consulting was built around one frustration: small businesses getting the same boilerplate IT as everyone else, with no one who actually knows their setup. We work differently. Every client gets direct access to senior experience from day one.

20+ years of hands-on IT infrastructure and security experience
One point of contact — not a ticket system or a call center
Specialist support for CPA firms and FTC Safeguards compliance
Response times documented by issue priority in your service agreement
Straightforward annual agreements with clearly defined services and pricing
2020
Founded
20+
Years Experience
99.9%
Uptime Guarantee
SLA
Response by Priority
Our Story

Built for Small Business from Day One

Founded in 2020, ITM Consulting started with a clear goal: bring the same level of IT support to small Chicago businesses that larger organizations have had for years. As a minority-owned firm based in Plainfield, IL, we understand firsthand what it is like to build something without a big budget or a large team behind you.

Since our founding, we have worked with businesses across the Chicago area to protect their data, upgrade their technology, and make IT work for them instead of against them.

We do not believe in one-size-fits-all IT. Every engagement starts with listening, and ends with a plan built specifically for your situation, your industry, and your budget.

2020

Founded in Plainfield, IL

ITM Consulting launched to make enterprise-quality IT accessible to small Chicago businesses.

2021

First Managed IT Clients

Expanded to full managed IT services, taking over day-to-day IT for Chicago-area small businesses.

2022

CPA Firm Specialization

Built specialized packages for accounting firms: tax season infrastructure and FTC Safeguards compliance.

2023

Cybersecurity Practice

Launched dedicated cybersecurity services including employee training and incident response planning.

2024

Growing Across Chicagoland

Now supporting 20+ businesses across the Chicago metro with consistent 99.9% uptime.

What We Stand For

How We Work With Every Client

Three principles that guide every recommendation and every conversation we have.

Client-First Thinking

Every recommendation is made in your best interest. We do not push services you do not need.

Honest Partnerships

We explain things in plain English, set realistic expectations, and always follow through on what we promise.

Security Without Compromise

We treat your data with the same care we would want for our own business. Security is never an afterthought.

Let's Work Together

Start with a free consultation. We will review your current setup and give you an honest picture of where things stand.

Schedule a Free ConsultationCall 630.392.6129